Cookie Policy - Marlin Masters | Official Game Information

Cookie Policy Overview

Last Updated: [Current Date]

At Marlin Masters ("we," "us," "our"), accessible at https://marlin-masters.com, we use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and ensure the security of our platform. This Cookie Policy explains what cookies are, how we use them, and your rights to control their usage.

By accessing or using our online casino platform, you consent to the use of cookies in accordance with this policy. If you do not agree to our use of cookies, you should adjust your browser settings accordingly or refrain from using our website.

1. What Are Cookies?

Cookies are small text files stored on your device (computer, smartphone, tablet) when you visit a website. They contain information about your browsing activity and preferences, allowing websites to remember you and enhance your user experience. Cookies can be "session" (deleted when you close your browser) or "persistent" (remain on your device for a set period).

2. Types of Cookies We Use

We categorize cookies used on Marlin Masters as follows:

Cookie Category	Purpose	Duration
Essential Cookies	Required for basic website functionality, account login, security, and fraud prevention.	Session & Persistent
Functional Cookies	Remember your preferences (language, currency, game settings) and enable personalized features.	Persistent (up to 1 year)
Analytical Cookies	Collect anonymous data on site usage, game performance, and user behavior to improve our services.	Persistent (up to 2 years)
Marketing Cookies	Track advertising effectiveness and deliver personalized promotions aligned with responsible gaming practices.	Persistent (up to 13 months)

4. Third-Party Cookies

We may allow trusted third-party service providers to place cookies on your device for specific purposes:

Payment Processors: Ensure secure transaction processing (e.g., Visa, Mastercard, crypto wallets).
Game Providers: Hacksaw Gaming and other providers may use cookies to authenticate game sessions and ensure fair play.
Marketing Partners: Deliver targeted advertisements on other platforms (only to users who have consented to marketing communications).
Customer Support: Enable live chat functionality and support ticket tracking.

We do not sell cookie data to third parties. All third-party services are bound by strict data processing agreements.

6. Data Retention

Cookies are stored for varying durations based on their purpose:

Session cookies are deleted when you close your browser.
Functional cookies are retained for up to 12 months to remember your preferences.
Analytical cookies may be stored for up to 24 months for reporting purposes.
Marketing cookies are kept for a maximum of 13 months in compliance with privacy regulations.

Personal data collected via cookies is processed in accordance with our Privacy Policy.

7. International Data Transfers

As a global platform, some cookies may involve transferring data outside your country of residence. We ensure all transfers comply with applicable laws (including GDPR) and provide adequate protection through Standard Contractual Clauses or similar mechanisms.

8. Changes to This Cookie Policy

We may update this Cookie Policy periodically to reflect changes in technology, legislation, or our services. The "Last Updated" date at the top indicates the most recent revision. Continued use of Marlin Masters after changes constitutes acceptance of the updated policy.

9. Contact Us

If you have questions about our use of cookies or wish to exercise your data protection rights, please contact our Data Protection Officer:

Email: [email protected]
Live Chat: Available 24/7 via the "Support" button on our website
Postal Address: Data Protection Officer, Marlin Masters Gaming Ltd., [Legal Address]

For complaints regarding data handling, you may also contact the relevant supervisory authority in your jurisdiction.

10. Responsible Gaming Reminder

Marlin Masters is committed to promoting responsible gambling. Cookies help us enforce deposit limits, session time reminders, and self-exclusion requests. If you need assistance with gambling-related issues, please visit our Responsible Gaming page or contact support immediately.

Legal Notice: Marlin Masters operates under valid international gaming licenses. Players must be 18+ or meet the legal age requirement in their jurisdiction. Gambling involves financial risk—please play responsibly. This Cookie Policy is governed by the laws.

FAQ

What are cookies and why does Marlin Masters use them?

Cookies are small text files stored on your device that help us remember your preferences, ensure secure logins, and improve game performance for a better experience.

Can I use Marlin Masters without accepting cookies?

You can reject non-essential cookies, but essential cookies are required for core features like account login, deposits, and playing games.

How do I change my cookie settings?

You can modify your preferences at any time by clicking the 'Cookie Settings' link in our website footer or via your browser's privacy settings.

Do cookies at Marlin Masters store my personal financial data?

No, cookies are used for authentication and preferences. Payment processors handle financial data securely, and we do not sell cookie data to third parties.

How long are cookies stored on my device?

Duration varies. Session cookies disappear when you close your browser, while others like functional cookies can last up to 12 months.

How do cookies help with Responsible Gaming?

They allow us to monitor session durations, enforce deposit limits, and remember your self-exclusion preferences to keep your gaming safe.

Does Hacksaw Gaming use cookies through Marlin Masters?

Yes, as a game provider, Hacksaw Gaming uses cookies to authenticate game sessions and ensure fair play during your sessions.